Return Policy

Our products can be only returned if the goods are damaged. One can contact our support and send pictures for confirmation. Product must be returned to us within 5 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
 
Refund Policy

Once the Product is received to the company successfully, ...................Kiraz Collections.............. will instantly initiate the refund to your source account or chosen method of refund within 14 working days. Refund and Cancellation for Service Provider Company Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.
 
Cancellation Policy
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However return is possible for all orders/products if the goods are received in damaged condition.

OR

Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. 
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Shipping & Delivery Policies -

Kiraz Collections ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.

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For all areas serviced by reputed couriers, the delivery time would be within 7 to 14 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through India post and may take 14-21 days depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Kiraz collections is not liable and would request its users to cooperate as Kiraz Collections continuously tries to naught such instances. 

Kiraz Collections reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
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For more queries,
contact customer care:+91 73963 78272
Address17-92, New east peta, Madanapalle- 517325
or write to us at
Email: support@kirazcollections.com